Privacy
Privacy Policy
Last updated 23 August 2026
The operative text of this document is English.
1. Data we process
- Identity and contact details provided at registration and KYC
- Account credentials, session, and security events
- Deposit, withdrawal, and allocation records
- Support messages and live chat transcripts where enabled
- Technical logs required for security and fraud prevention
2. Purposes
We use data to verify identity, prevent financial crime, operate desk-reviewed settlement, administer allocations, communicate service notices, and improve platform integrity. We do not sell personal data.
3. Legal bases & retention
Processing is based on contract performance, legitimate interests in securing the desk, and — where applicable — legal obligations related to AML and record-keeping. We retain records for as long as needed for those purposes and applicable retention rules, then delete or anonymise where appropriate.
4. Sharing
Data may be shared with infrastructure providers (hosting, email, support tooling), and with competent authorities when legally required. Vendors are engaged under confidentiality and security expectations appropriate to financial operations.
5. Your rights
Subject to applicable law, you may request access, correction, export, or deletion of personal data by emailing support@othelis.com. Some records may be retained where required for AML, dispute, or security obligations.
6. Cookies & sessions
Essential cookies keep you signed in and protect sessions. See our Cookie Policy for detail.
7. Security
We apply access controls, encrypted transport, and desk review on sensitive settlement actions. No method of transmission or storage is perfectly secure; clients must also protect credentials and devices.